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Privacy Policy

Effective Date: November 10, 2024

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Living Roots Philippines (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website, products, and services.
 

1. What Type of Information Do We Collect?

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Business Information: Business name, role/title, and type of business.

  • Transaction Information: Purchase details, billing address, and payment information.

  • Technical Information: IP address, browser type, operating system, and device information.

  • Usage Information: How you navigate and interact with our website and services.
     

2. How Do We Collect Information?

We collect information through:

  • Direct Interactions: Information you provide when contacting us, making inquiries, filling out forms, or subscribing to updates.

  • Automated Technologies: Cookies and other tracking technologies that gather data on your interactions with our website.

  • Third Parties: Data from trusted partners who help improve our services or assist with marketing.
     

3. Why Do We Collect Personal Information?

We collect and use personal information for the following purposes:

  • To provide, operate, and maintain our products and services.

  • To improve and personalize your experience on our website.

  • To process transactions and manage billing.

  • To respond to inquiries, support requests, or feedback.

  • To send updates, promotions, or other information relevant to our business, where permitted by law.

  • To comply with legal obligations and protect our rights.
     

4. How Do We Store, Use, Share, and Disclose Personal Information?

We store your information securely in accordance with applicable data protection laws. Access to your data is limited to authorized personnel and stored in a secure environment.

  • Use: Personal data is used only as outlined in this Privacy Policy.

  • Sharing: We may share your information with third-party service providers for business operations, including payment processing, customer support, marketing, and analytics.

  • Disclosure: We do not sell your personal information. We may disclose your information when required by law, in response to legal proceedings, or to protect our rights and safety.
     

5. How Do We Communicate With Site Visitors?

We may contact you for customer support, to provide updates on our services, or to deliver promotional content where permitted. These communications will generally be conducted via email, phone, or text message, based on the contact details you provide.
 

6. Is Our Service Targeting and Collecting Information From Minors?

Our services and website are intended for individuals over the age of 18. We do not knowingly collect or solicit information from minors under 18 years of age. If we become aware of data collected from minors, we will take steps to delete it promptly.
 

7. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.
 

8. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

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